Privacy Policy

Texas Gulf Intermodal Privacy Policy
Effective Date: March 25, 2025

At Texas Gulf Intermodal, we value your privacy. This Privacy Policy explains how we collect, use, and protect personal information from our customers, prospective customers, and visitors to our website at www.texasgulfimdl.com.

1. Information We Collect

A. Information You Provide Directly
We may collect personal information directly from you through web forms, account registration, reservations, customer support interactions, or during checkout. This information may include:

  • First and last name
  • Address
  • Email address
  • Phone number

B. Information Collected Automatically
Our website uses technologies like cookies, web beacons, and pixels to collect information from your device, including:

  • IP address
  • Date and time of visit
  • Browser and operating system information
  • Referring website address
  • Interaction with our website

These technologies enhance your user experience by enabling features like tracking items in your shopping cart and providing personalized content.

C. Information from Third-Party Partners
We may receive additional personal information from third-party partners, such as:

  • Demographic information
  • Shopping history
  • Geographic location

2. SMS Terms & Conditions

A. SMS Consent Communication
We do not share phone numbers collected for SMS communications with third parties for marketing purposes.

B. Types of SMS Communications
If you opt in, you may receive SMS messages related to:

  • Appointment reminders
  • Follow-up messages
  • Billing inquiries
  • Promotions or offers (if applicable)

Example: “Hello, this is Texas Gulf Intermodal, I’m reaching out on your ETA to customer for [Date] at [Time]. Reply STOP to opt out. For assistance, reply HELP or visit www.texasgulfimdl.com. Message & data rates may apply.”

C. Message Frequency
Message frequency may vary depending on the nature of your interaction. You may receive up to two messages per week regarding your appointments or account status.

D. Potential Fees
Standard message and data rates may apply according to your carrier’s pricing plan.

E. Opt-In Methods
You can opt in to receive SMS messages through:

  • Verbal consent during a conversation
  • Online form submission
  • Paper form completion

F. Opt-Out Methods
You may opt out of receiving SMS messages at any time by replying “STOP” to any message. You can also contact us at (832) 376-4099 to request removal.

G. Help
For assistance, reply “HELP” to any message or contact us directly at (832) 376-4099.

H. Standard Messaging Disclosures

  • Message and data rates may apply.
  • You can opt out at any time by texting “STOP.”
  • For help, text “HELP” or contact us.
  • Message frequency may vary.

3. How We Use Your Information

We use your personal information to:

  • Provide and manage services
  • Process payments
  • Send appointment reminders and other communications
  • Improve customer experiences

4. How We Share Your Information

We do not share SMS opt-in information with third parties for marketing purposes.

We may share other personal information with:

  • Service providers who assist in delivering our services
  • Legal authorities if required by law

5. Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.

6. Your Rights

You have the right to access, correct, or delete your personal information. You may also withdraw consent to receive SMS messages at any time by:

  • Replying “STOP” to any SMS message
  • Contacting us at (832) 376-4099

7. Changes to This Privacy Policy

We may update this policy periodically. We encourage you to review this page for any changes.

8. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

Texas Gulf Intermodal
16223 2nd St.
Channelview, TX 77530
Email: miguel@texasgulfimdl.com
Phone: (832) 376-4099

Last Updated: March 25, 2025